We are offering LIFETIME EXCHANGE for our all products sold through VelvetBox.in Website, Under following conditions,
- Accompanied by ORIGINAL SALES RECEIPT.
- ORIGINAL DIAMOND CERTIFICATES and other Certificates if any, (Provided by us at the time of purchase)
- Pre-Approval of Exchange by our Sales Representative.
- Labour Charges, Taxes, Shipping Fees and Amounts other than Diamond & Metal (net weight of metal) Costs will be directly deduct from the entire bill amount (or Bill Value Of Item which you want to Exchange).
- New Product Value Should NOT Exceed Old Product Value you are exchanging with. If it exceeds, the customer has to pay the difference.
- We are currently offering 80% buyback/exchange value of prevailing rates.