TERMS & CONDITIONS:

 

velvetbox.in (“Velvet Box Jewellery” or “website” or “we” or “our”) is the shopping website of VELVET BOX that allows consumers to browse, select and purchase Diamonds, Moissanites, precious stones and or precious metal jewellery and accessories (“Products” or “Goods”) from the website.

velvetbox.in provides services to you subject to the terms and conditions included in this Terms of Use and other customer service pages to make your shopping experience with velvetbox.in as enjoyable and problem-free as possible. Please read them carefully. By visiting or using this website or service, you acknowledge that you have read and understood, and agree to be bound by, these Terms of Use. You also agree to comply with all applicable Indian laws and regulations, including Copyright and Trademark laws .

If you do not agree to these terms, please do not use velvetbox.in web site.

If you would like to provide feedback about any velvetbox.in web site, or wants to recommend a way we can improve the buying experience, please write to [email protected]

If you have any questions about these Terms and Conditions, please contact on [email protected].



ACCEPTANCE OF TERMS AND CONDITIONS

PRIVACY

 

Your privacy is most important to us and we will protect it.

velvetbox.in collects, stores, processes and uses your information in accordance with velvetbox.in ‘s Privacy Policy. By using the website and/ or by providing your information, you consent to the collection and use of the information you disclose on the website by velvetbox.in in accordance with velvetbox.in ‘s Privacy Policy. Please review velvetbox.in ‘s Privacy Policy. 



OWNERSHIP AND COPYRIGHT:

 

This VelvetBox.in web site is owned and operated by VELVET BOX. Unless otherwise noted, all design and content included on this web site, including text, graphics, logos, icons, images, artwork, products, audio and video clips and software is the property of VELVET BOX [or is used under license to VELVET BOX] and is protected by Indian Copyright Act, 1957 and international copyright laws.



USE OF WEBSITE AND LICENSE:

 

velvetbox.in web site and content are intended solely for personal and non-commercial use by visitors and on-line shoppers. Any use of velvetbox.in website or its content other than for personal and non-commercial purposes is prohibited. You agree not to reproduce, publish, transmit, distribute, modify, create derivative works from, or commercially exploit in any way the content of VelvetBox.in website. However, you may download, electronically copy and print any of the content of velvetbox.in website for your personal, non-commercial use only. This is a revocable license, not a transfer of title, and is subject to the restrictions that you may not (a) modify the content or use it for any commercial purpose, or any public display, performance, sale or rental, (b) decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use any VELVET BOX web site in any manner that may be harmful to the operation of the web site or its content.

Our website users may experience difficulty in accessing website from 4:00am to 6:00am (IST) due to website updates. We apologize for the inconvenience caused to our users.



USAGE ELIGIBILITY:

 

Use of the website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872 and any other applicable international law for this purpose. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 and any other applicable International law for this purpose including minors, un-discharged insolvents etc. are not eligible to use the website. If you are under 18 years old, you may use velvetbox.in only with the involvement of a parent or legal guardian. velvetbox.in reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders in its sole discretion. If you do not qualify, you may not use the VelvetBox.in service or the website. Additionally, you are prohibited from selling, trading, or otherwise transferring their velvetbox.in account to another party.



YOUR ACCOUNT AND REGISTRATION:

 

If you access or use velvetbox.in website, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer. You agree to be responsible for all activities that occur under your account or password. You agree, inter alia, to provide true, accurate, current and complete information about yourself as prompted by website registration form or provided by you as a visitor or user of a third party site through which you access the Website. You agree to notify velvetbox.in immediately of any unauthorized use of your account or any other breach of security. velvetbox.in reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion. You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights you have in your information, in any media or medium now known or developed, produced, invented or used in future, with respect to your information.



 

 

PRODUCT DESCRIPTION:

 

velvetbox.in makes all reasonable efforts to display the products listed for sale on its web site as accurately as possible. However, the colors we use, as well as the display and color capabilities of your Gadget, will affect the colors that you actually see on your screen. velvetbox.in cannot guarantee that your Gadget’s display of any product color, texture or detail will be accurate. In addition, velvetbox.in does not warrant that product descriptions or other content are accurate, complete, reliable current or error free. While velvetbox.in makes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, velvetbox.in reserves the right to refuse sale that item. If the pricing error is discovered after payment has been finalized, velvetbox.in reserves the right to cancel the sale and refund the transaction in full. If a product offered by velvetbox.in is not as described, your sole remedy is to return it in unused condition.



EQUIPMENT:

 

Website user shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of this website and all charges related thereto. velvetbox.in shall not be liable for any damages to the website visitor’s equipment resulting from the use of this website.



CONTENT YOU SUBMIT:

 

velvetbox.in appreciates hearing from you! Blogs, community forums, chat rooms and other discussion sites may be made available to our customers and users. You acknowledge and agree, that as to any content you, as a user, may submit via the Online Mediums become public information and it shall be deemed to be provided on a non-confidential basis, except for resumes submitted solely for consideration for employment with velvetbox.in which may be shared with velvetbox.in on a “need to know” basis. You should always use caution when submitting personal identifiable information about yourself or third parties in any online mediums. velvetbox.in is free to use or disseminate such contributed content on an unrestricted basis for any purpose, without any notice or compensation to you.

velvetbox.in is under no obligation to use the contributed content and your submissions and may remove any such content or submission at any time at its sole discretion. velvetbox.in reserves the right to terminate your access to online mediums at any time, without notice, for any reason whatsoever.

You represent and warrant that you own or otherwise have permission to submit any such materials and grant velvetbox.in the rights described herein,



NO LAWFUL OR PROHIBITED USE:

 

You agree not to upload, post or otherwise transmit via the online mediums any content that: (i) is misleading, harmful, threatening, abusive, harassing, defamatory, offensive, violent, obscene, pornographic, vulgar, libelous, racially, ethnically, religiously or otherwise objectionable; (ii) constitutes unauthorized disclosure of personal or confidential information; (iii) infringes any patent, trademark, trade secret, publicity right, privacy right, copyright or other intellectual property or any rights of any party; (iv) contains viruses, Trojan horses, Worms, corrupted files or code, files and programs designed to impede or destroy the functionality of any computer software or hardware; spyware and malware designed for phishing and with a view to compromise the data security and integrity, and obtain sensitive personal or financial information.

You also agree not to use the velvetbox.in website or online mediums to: (i) impersonate an employee or a representative of velvetbox.in, its divisions and subsidiaries; (ii) misrepresent your identity or affiliation with a person or entity; (iii) send bulk mail, spam, “chain letters” and other unsolicited and unauthorized communication; (iv) attempt to gain unauthorized access to any portion or feature of the velvetbox.in or any other system or networks connected to the velvetbox.in or any other services offered through the velvetbox.in, and/or other accounts not belonging to you, or violate security of any portion of the velvetbox.in, by hacking, password mining or any other means; (v) obtain or attempt to obtain any information, materials or documents not purposely made available through the velvetbox.in  or online mediums through any means; (vi) attempt to interfere with the proper working of the velvetbox.in or any transaction being conducted on the velvetbox.in or to restrict or inhibit any other user from accessing or using the velvetbox.in, by means of hacking or defacing any portion of the velvetbox.in; (vii) violate any applicable local, state, national or international law, including without limitation regulations under Indian Court of Law.



DISCLAIMER OF WARRANTY:

 

THE MATERIALS AND INFORMATION PROVIDED BY velvetbox.in ON ITS WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. velvetbox.in MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON ITS WEB SITE. YOU AGREE THAT YOUR ACCESS TO, AND USE OF velvetbox.in WEBSITE IS AT YOUR OWN RISK.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, velvetbox.in DISLCAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. VelvetBox.in DOES NOT WARRANT THAT ITS WEBSITE, ITS SERVERS, OR EMAIL SENT FROM velvetbox.in IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. velvetbox.in WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM USE OF THE WEBSITE, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES



 

 

LIMITATION OF LIABILITY:

 

This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. You also specifically acknowledge that velvetbox.in is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

The law of certain countries may not allow limitations on warranties or damages as described above. If such law applies to you, some or all of the above disclaimers, exclusions or warranties may not apply to you and you may have additional rights. However, in no event shall velvetbox.in ‘s aggregate liability to you for all claims, damages, losses, and causes of action exceed the amount paid to velvetbox.in by you for accessing velvetbox.in web site.



INDEMNITY:

 

You agree to defend, indemnify, and hold harmless VelvetBox.in and its officers, directors, shareholders, affiliates, employees and agents from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, arising from your use of VelvetBox.in website or your breach of these Terms of Use or your violation of any law or the rights of a third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this Agreement or arising out of violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Terms of Use.



COUPONS TERMS AND CONDITIONS:

 

The offer contained in the electronic communication (“eCoupons”) is made by  VELVET BOX (“Velvet Box Jewellery”) and is open to targeted http://www.velvetbox.in registered users (“Users”). These terms and conditions are in addition to the existing velvetbox.in Terms of Use. eCoupons are also not offered to, and shall not be used by, such users who under any statutory obligations are prohibited to use eCoupons. eCoupon is the property of Velvet Box Jewellery and Velvet Box Jewellery has the right to cancel the eCoupons at will and at any time (including during the validity period of the eCoupon) without giving any prior intimation to the User. eCoupon is a privilege from Velvet Box Jewellery and not a right or claim against VELVET BOX. eCoupons can also be cancelled in case the user is in violation of velvetbox.in Terms of Use.

User using the eCoupons in any manner shall be deemed to have read, understood and accepted these terms and conditions.

The value and the mode of using the eCoupon are mentioned in the electronic communication. The validity of eCoupon is subject to the condition that the User remains a registered user and is neither suspended nor in violation of velvetbox.in Terms of Use.

eCoupons can be redeemed only on purchases made through velvetbox.in on those listings which provides for an option of eCoupon payments. eCoupons shall be invalidated in case of rejection of payment by Velvet Box Jewellery due to Velvet Box Jewellery’s risk containment measures. eCoupons cannot be used to buy any item which is illegal or prohibited by Terms of Use.

eCoupon carries no cash value and cannot be transferred, negotiated or sold and cannot be redeemed against cash. eCoupons cannot be combined with any other coupons or any other offer or gift vouchers/cards or discounts or promotions.

One eCoupon can be used only for one purchase irrespective of the value of such purchase and the unutilized or underutilized value of the eCoupons shall be forfeited and the User cannot claim any benefit or a substitute eCoupon in lieu of the same. The purchase value of the item in excess of the value of the eCoupon shall be paid by the User along with using the eCoupon.



GRIEVANCE OFFICER:

 

In accordance with Information Technology Act 2000 and rules made there under, the Grievance Officer for the purpose of your personal sensitive information as governed by the Privacy Policy is Tejas Viradiya and can be reached at [email protected] .



GOVERNMENT LAW:

 

This user agreement and all the rules and policies contained herein and any of your usage of website and your dealings at velvetbox.in shall be governed and construed in accordance with the laws of India. By visiting velvetbox.in, you agree that the law of India, without regard to principles of conflict of laws, shall govern these Terms of Use and any dispute that may arise between you and Velvet Box Jewellery. If any court of competent jurisdiction determines that any provision, or any portion thereof, contained in these Terms of Use is unenforceable in any respect, such provision shall be deemed limited to the extent that such court deems it enforceable, and as so limited shall remain in full force and effect. If such court shall deem any such provision, or portion thereof, wholly unenforceable, the remaining provisions of these Terms of Use shall nevertheless remain in full force and effect. These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and VELVET BOX relating to your access to and use of velvetbox.in.



DISPUTE RESOLUTION:

 

Any dispute arising with respect to this Agreement shall be resolved by negotiation between the parties or, if necessary, by resort to an appropriate court located in Surat, Gujarat, India



MODIFICATION:

 

Velvetbox.in reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. You agree that each time you visit VelvetBox.in website, your visit to and use of such website will be subject to and bound by the then current version of these Terms of Use.

Date of Last Update of these Terms of Use: 14th of February, 2024.

velvetbox.in website is operated by VELVET BOX from its office in Surat, India. Velvet Box Jewellery makes no representations that the contents of any of its website are appropriate or available for use in other locations. Visitors who choose to access velvetbox.in from other locations do so on their own initiative and are responsible for compliance with applicable local law.

Once again, we thank you for your interest in Velvetbox.in. We hope that your experience at velvetbox.in is enjoyable.

This document is an electronic record under Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published and shall be construed in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of velvetbox.in website.